Tap water in an apartment – a symbol of water service and registration upon moving in.
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Registering for water when moving: Points to note

Do I need to register for water myself or is it sorted out automatically? This is a question a lot of people have when moving to a new apartment. In actual fact, in most rental apartments water is already organized through the landlord and is covered by the ancillary expenses. This guide will explain when you need to take action yourself and what you need to be aware of when moving home.

Key information at a glance

  • You do not usually need to register for water yourself when moving to a rental apartment.
  • In many cases, water is supplied through the landlord and covered by the ancillary expenses.
  • You only need to take action yourself in particular circumstances, e.g. if you are billed directly or if you own the property. In this case you would register with the responsible water supplier
  • The meter number, meter reading and move-in date are important for ensuring that you are billed correctly.
  • You should always note down the meter reading when you move in.

Do I need to register for water myself when I move?

In most cases, you do not need to register for water yourself when you move. In rental apartments, water is often supplied through the landlord or property manager and is covered by the ancillary expenses.

This means that as a tenant, you do not usually have your own contract with the water supplier. Instead, the landlord organizes the water supply for the whole building.

This is particularly common in multifamily homes. When organized in this way, water costs are recorded centrally and then allocated to the individual apartments.

You only need to register for water yourself in exceptional circumstances, e.g. if you are billed directly via your own meter or in particular living situations. If you are unsure, it may be helpful to check with your landlord or property manager.

Tip: For other information on organizing your move, you may also find our Moving Checklist helpful.

When do I need to register for water in my apartment myself?

In most rental apartments, you do not need to register for water yourself. However, there are some exceptional cases in which you need to take out a contract with the water supplier yourself. If you are unsure whether you need to register for water yourself, it may be worth checking with your landlord or property manager, or with the local water supplier.

Exceptional case

Private water meter in the apartment

If your apartment has its own water meter and you are billed directly by the water supplier, you usually need to register for water yourself.

Exceptional case

Single-family home or own property

If you own a house or apartment, you are usually responsible for registering for water yourself.

Exceptional case

Special cases when moving

There are other special circumstances in which you may need to register when moving. This may be the case, for example, if there is a new connection or a change in owner.

Step by step: How to register for water

If you do need to register for water for your apartment, this is usually a straightforward process. To ensure you are billed correctly from the outset, you should provide the water supplier with the most important details as soon as you move in.

Step 1
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Finding out who’s responsible for supplying your water

First check which supplier is responsible for your new address. This is usually the local water supplier or the public utility company. This information is usually available on the website of your town/city or municipality.

Step 2
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Registering with your water supplier

You can register in a number of different ways, depending on the supplier. Just like when you register for electricity or register for the Internet, this is arranged directly with the supplier in question. You can usually do it online, by phone or by filling in a form.

Step 3
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Notifying the supplier of your move-in date

Provide your move-in date when you register. This date is important for ensuring that your supply begins at the right time and that you are billed correctly.

Step 4
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Providing the meter number and meter reading

You should also provide the meter number and a current meter reading when you move in. This information is needed for accurate billing and helps to ensure your water usage can be linked to your household.

Which details do I need to register for water?

If you need to register for water yourself, you usually only require a few details. The exact details you need to provide may vary by supplier, but they all tend to ask for similar information.

You will usually be asked to provide the following details:

  • Your name
  • Your apartment’s address
  • Your move-in date
  • The meter number
  • The current meter reading

You may also need to provide additional information, such as:

  • your previous supplier
  • a contract or customer number

However, for many rental apartments, you do not need to register yourself, as your water is supplied through the landlord.

Taking a water meter reading when you move in

You should take a water meter reading as soon as possible after you move in. This means that usage can be clearly assigned to the previous tenant or the new one, and it makes it easier to avoid any issues with billing further down the line.

Read the water meter in an apartment when moving in to record the meter reading.
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Where to find the water meter

The location of the water meter can vary from one building to another, for example:

  • inside the apartment
  • in the basement
  • in the utilities room

If you can’t find the meter yourself, it can often be helpful to check the handover record or ask your landlord or property manager.

For more information about the first things you need to do when moving into a new apartment, check our Moving Home section.

Taking a meter reading

You should make a note of the meter reading as soon as you move in. It’s a good idea to note down the number in the handover record and take a photo of the meter reading. This will provide evidence of the reading at the time you moved in if you require it later.

What are the costs involved in registering for water?

There aren’t usually any one-off costs involved when you register for water, but there are ongoing costs for the supply itself.

Typical costs are as follows:

  • Costs of fresh water usage
  • Possible fixed fees
  • Wastewater charges

The exact costs depend on where you live, who your supplier is and your individual usage. Prices may therefore vary from region to region. If you need to register for water yourself, make sure that you check if you need to pay any additional fixed charges in addition to paying for the water you use.

Note: If you are living in a rental apartment, your water is often supplied through the landlord. In this case, the additional costs for water and wastewater will be included in your ancillary expenses bill.

What will happen if I don’t register for water?

In many rental apartments, you do not need to register for water yourself. In most cases, water is supplied through the landlord and you will be billed for the costs later as part of the ancillary expenses. As a result, there aren’t usually any direct consequences to not taking out your own contract.

However, things are different if you are responsible for your own water supply. In this case, you need to take action. If nobody registers, the responsible supplier may contact you to clarify the situation.

Important: Check whether your water is supplied through your landlord or if you are responsible for managing your own water supply, ideally as soon as you move in.

Frequently asked questions about registering for water when moving

Häufige Fragen zur Wasseranmeldung

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