Vonovia sees itself as a service-orientated residence service provider. On this site, you will find all the important contacts and addresses. We are pleased to attend to your problems!

New: Whether you are an existing customer or interested party: for inquiries, property searches or agreement of a visit appointment, our Vonovia chat bot is at your disposal 24 hours a day, 7 days a week. Give it a try!

We have extended our telephone consultancy time for you! We can be reached from 7 a.m. to 8 p.m. on Monday to Friday* and from 8 a.m. to 4 p.m. on Saturday.

You can reach our customer service under: + 49 234 / 41 47 000-00 for the cost of a local call in Germany.
We look forward to hearing from you!

*Repair requests for emergencies can be reached 24/7 under the aforementioned number.